Creating Role Based Users and Accessibility

Role: SOE, SRE, L1 and L2 support

The platform administrator can create and assign roles to a user to restrict the access for the user on the SixthSense Platform. The Billing admin user is the super user and is created by Rakuten Customer Support.

The Billing admin user can create the following two kinds of users:

• The Platform Admin user
• The Read-only Platform user

Actions that different types of users can perform

The following table lists the various actions users can perform.

Billing admin user

• Cannot perform edit and delete actions on self.
• Can create a Platform admin user or Read-only user.
• Can copy reset link, edit, and delete of other users.

Platform admin user

• Can copy reset link of self.
• Can copy reset link, edit, and delete a Read-only platform user.
• Can create a Read-only platform user.

Read-only platform user

• Will not have access to User administration tab.

Creating Platform Admin or Read-only Platform user

1. Navigate to Settings on the left pane from the SixthSense Observability portal page.
2. Click the User administration tab.
3. Click + Add user.

The add user screen appears.

4. In the Add user screen, enter the following details.

Field	Description
First name	User’s first name.
Last name	User’s last name.
Email	User’s email address.
Role	User’s role you want to assign.

5. Click Add user. The password is created for the first time.
6. Click Copy to copy the randomly generated password which you can share with the user.

note

The Billing admin user can perform the following tasks:

• Add only up to 10 users which includes the Billing admin user role.
• Copy reset link, edit, and delete Platform admin users.
• Cannot perform any of the actions for the Billing admin user role.