Prerequisite checks for agent installation
Before installing the Sixthsense agent, you must perform certain checks from the client system. To ensure smooth installation, perform the following procedure.
- Check if Curl is installed: Run the command
curl --help
. If Curl is not installed, download and install it from https://help.ubidots.com/en/articles/2165289-learn-how-to-install-run-curl-on-windows-macosx-linux. - Check connectivity to SixthSense URLs: Use Curl to connect to the list of SixthSense URLs and verify that you receive a valid response indicating that the connection is established. Run the following Curl commands and provide the onboarding team with a screenshot of the response.
note
Please contact the onboarding team for the SixthSense collector URLs.
1. curl -v <grpc collector url>
2. curl -v <http collector url>
3. curl -v <artifacts url>
On successful connection you will get response from the curl commands. Sharing a sample positive response below.
* Connected to <grpc collector url>
* ALPN: offers h2
* ALPN: offers http/1.1
* CAfile: /etc/ssl/cert.pem
* CApath: none
....
....
* Connection #0 to host <grpc collector url> left intact
- If you are not getting the above positive response, the client must whitelist sixthsense.rakuten.com. Ensure that sixthsense.rakuten.com is whitelisted on the client system to avoid any connectivity issues during installation.